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RETAIL

Turn cameras into coworkers for loss prevention

From parking lot to point of sale, Spot AI helps LP teams detect, deter, and document incidents across the full store footprint.

Trusted by:
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Aerial view of a parking lot with many cars and a white vehicle highlighted as repeat vehicle at 10:25 AM.Two businessmen in suits sitting at a table with a laptop and coffee cups, smiling and having a conversation.Line graph showing 125 incidents recorded from August 24 to August 30, 2025, with incident counts fluctuating between 5 and 20.
THE CHALLENGE

Retail cameras are built to record, not prevent.

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THE SOLUTION

From passive cameras to proactive LP

Catch suspicious behavior sooner, trigger human-like deterrence in real time, and organize case-ready evidence in one connected system.

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Catch risk before it walks through the front door

Spot AI helps retailers detect and deter suspicious activity in parking lots, storefronts, entrances, and other exterior areas where incidents often begin.

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Cover the areas where loss happens

Spot AI can extend into indoor areas like cash registers and stockrooms to help reduce shrink and speed up follow-up when incidents occur.

Two active incident alerts: vehicles circling a parking lot and customer monitored not paying at checkout.

Move faster from detection to resolution

Spot AI gives LP teams a faster path to incident resolution, with one connected view of what happened outside and inside the store.

Proven outcomes for LP teams

6%-1%

cash shrink reduction at All Star Elite

50%

faster investigations

Up to50%

lower on-site guard spend
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How it works in your stores

From early signal to follow-up, in one agentic workflow.

Detect

Spot AI continuously identifies security, safety, and operational issues in real time, with behavioral AI that filters out noise.

Security camera screen showing a person trespassing near trucks in a warehouse loading bay at night.

Respond

When conditions are met, Spot AI takes action instantly to:
• Trigger lights or sirens
• Play automated talk-down
• Notify the right team

Alert messages on screen show flood lights and talkdown activated for parking lot security event.

Document

Every incident is timestamped, organized, and ready to share.


Teams can create cases faster (without digging through hours of footage) and build reports that reveal trends and patterns over time.

Dashboard showing 26 trespassing incidents in Loading Bay parking lot with dates, times, and status updates.
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How retailers use Spot AI

Real-world use cases across the store floor.

Storefront parking lot with several vehicles and highlighted area marking person loitering near entrance at 8:50 PM.

Loitering near entrances

Night parking lot with cars and a circled group of people gathering, warning of after-hours crowding at 12:40 AM.

After-hours activity

Man is suspiciously casing and looking into a parked car outside a store at night.

Possible vehicle break-ins

Cashier scans items for a family in a store with a high value void alert on the register screen.

Suspicious cash register behavior

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Repeat offender vehicles via LPR

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Unauthorized entry

Add coverage where it matters most

Spot AI works with existing cameras or new deployments, indoors and out — without a rip-and-replace project.

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Exterior areas

Parking lots, perimeters, gates, and loading docks where after-hours activity, unauthorized access, and vehicle movement create security risk.

Store entrance with glass doors, flower display stand, and a bicycle parked nearby.

Entrances and transitions

Store entries, vestibules, cart areas, and front-of-store transitions where suspicious behavior, tailgating, and crowding often start to escalate.

Shoppers browse handbags and luggage on sale in a crowded retail market stall area.

Key interior areas

Registers, cash-handling zones, aisles, stockrooms, and other key interior areas where suspicious activity can be easy to miss.

Across your entire store portfolio

Stay connected across multiple stores without more manual video review or additional 
guard coverage.

Proof from the floor

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Andrew Gonzalez
Corporate Director of Loss Prevention and Safety All Star Elite

“The ability to formalize our incident reporting, have all our cases on one database, and attach videos to those cases has been a game changer for our team.”

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Josh Bowlin
IT Director Don Franklin Family of Dealerships

“Sometimes, we roll into a dealership on a Monday morning and find a busted windshield on a car. Before Spot AI, we had to watch that entire weekend’s worth of footage, but with Spot AI, we can find it in seconds.”

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William Heard
Director of Asset Protection All Star Elite

“Spot has brought to our forefront nothing but good things. I feel we're really getting our money's worth, and there’s still a lot more that we could do with this.”

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FAQ

What can Spot AI detect in a retail environment?

Spot AI helps retailers detect issues such as loitering, after-hours access, unauthorized entry, crowding, tailgating, suspicious register behavior, and repeat offender vehicles via LPR.

Does Spot AI work with existing cameras?

Yes. Spot AI can work with many existing camera systems, helping retailers add AI-powered detection and response without replacing their full camera footprint.

Can Spot AI be used across multiple stores?

Yes. Spot AI is designed to support distributed retail environments, making it easier for LP leaders to respond faster and investigate more consistently across regions and store fleets.

How is Spot AI different from guards or traditional CCTV/VMS?

Traditional systems are mostly built for review after the fact. Spot AI helps teams detect, deter, and document incidents in one connected workflow with faster action and better evidence.

Does Spot AI only work outside the store?

No. Retail often starts with perimeter protection, but Spot AI can extend inside to entrances, stockrooms, registers, and other high-risk areas to connect outside activity with in-store incidents.

How quickly can retail teams get value from Spot AI?

Retailers can start quickly by adding coverage in high-priority areas like parking lots, entrances, and other high-risk zones, then expand across the property over time.

See Spot AI in action

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